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Terms of Service

The terms on which Roger Wakefield, LLC provides halowatertour.com and the HALO Certified Water Quality Expert training.

Effective 27 August 2026. Last updated 27 August 2026.

Agreement

These terms are between you and Roger Wakefield, LLC, 2813 Sachse Rd, Wylie, TX 75098, United States. By using halowatertour.com, submitting an application, or attending a class, you agree to them.

If you are applying on behalf of a company, you confirm you are authorised to accept these terms for that company, and "you" means both you and that company.

What this site is

halowatertour.com describes a three-day training program, publishes water quality information, and takes applications for seats. It is informational and it is not advice about your specific home, your specific water, or your specific business.

Applying for a seat

Submitting the application form does not create a booking. It starts a conversation. We review applications, and we may accept or decline any application for any lawful reason, including that a class is full or that the training is not a fit for the applicant.

A seat is confirmed when we confirm it to you and payment terms are agreed. Class size is capped at twenty seats. Published pricing is $5,000 per seat, and team pricing for three or more seats from the same company is agreed on a call.

Payment, cancellation and transfers

Payment terms are agreed when your seat is confirmed. Before you pay, we will confirm to you in writing what applies if you later need to cancel, move to a different city, or send someone else in your place. Those written terms govern your booking, and if anything in them conflicts with this page, they control.

If you have already booked and you are not sure where you stand, email [email protected] and we will tell you.

We may reschedule or cancel a class, for example if minimum enrolment is not met or for circumstances outside our control. If we cancel a class you booked, we will offer you a seat at another date or a refund of what you paid us for that seat.

The training and the credential

The training is three days, delivered in person over three consecutive days, 8:00am to 5:00pm daily. It covers water science and certification, product knowledge and presentation, and selling water treatment. Nothing is installed at any class.

A seatWhat that means
Price$5,000 per seat. Team pricing from three seats at the same company is agreed on a call.
LengthThree consecutive days, 8:00am to 5:00pm each day.
Class sizeCapped at 20 seats.
IncludedInstruction, the certification, a water testing kit, all course materials, and lunch each day.
Not includedTravel, lodging, and any equipment you later choose to buy.
Not requiredNo equipment purchase, no territory, no exclusivity, no franchise fee.

On completion you may be issued the HALO Certified Water Quality Expert credential, which is issued by HALO Water Systems. Completion and the credential are subject to attendance and to passing the certification exams, one at the end of each day.

This credential is not a licence. It does not authorise you to perform plumbing work, and it does not replace any state or local licensing, registration, permit or continuing education requirement that applies to you. Licensing is handled by your state and nothing in this training changes that. It is also not a substitute for any trade association credential you hold.

No guarantee of results

Nothing on this site is a promise, projection or guarantee of revenue, profit or business results. Every financial figure published here, including on the revenue per truck calculator, the profit margin page and the $300,000 page, is an illustration built from stated assumptions, and every assumption is shown on the page so you can substitute your own.

Figures attributed to HALO Water Systems are reported by HALO and are not projections of any attendee's results. Your results depend on your market, your team, your pricing and how you run the process. Buying a seat does not cause revenue.

Water quality information

Water quality figures published on this site are taken from each named water system's own published report or website, with the utility and the year attached. Water quality changes, utilities revise their reports, and some utilities publish no figure at all.

We publish this information so you can go and read the source yourself, and we link to those sources. It is not a substitute for a current report from your own utility or a test of the water in a specific building, and we do not warrant that any figure remains current on the day you read it.

Nothing on this site is health advice, and nothing here says any water is safe or unsafe to drink. That is not a determination we make.

Text messages

If you consented to text messages, message frequency varies and message and data rates may apply. Reply STOP to opt out and HELP for assistance. Mobile carriers are not liable for delayed or undelivered messages. How we handle your number is set out in our Privacy Policy.

Intellectual property

The content of this site, and the curriculum, exercises and course materials used in the training, are owned by Roger Wakefield, LLC or used with permission. You may read, quote briefly with attribution, and link to this site.

You may not copy, resell, republish or teach our course materials as your own, or record a class for redistribution, without our written permission. HALO and HALO Water Systems are trademarks of HALO Water Systems, LLC, used with permission.

Links to other sites

We link to utility reports, government agencies and other third-party sources. We do not control those sites and we are not responsible for their content or availability. A link is not an endorsement of everything on the site it points to.

Acceptable use

Do not use this site to:

  • Break the law
  • Interfere with the site's operation or security
  • Scrape it at a volume that degrades it for other people
  • Submit an application in someone else's name

Disclaimer and limitation of liability

This site and its content are provided as is. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

To the fullest extent permitted by law, Roger Wakefield, LLC will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or lost business, arising from your use of this site or the training. Our total liability arising out of the training is limited to the amount you paid us for the seat in question.

Nothing in these terms excludes any liability that cannot lawfully be excluded.

Governing law

These terms are governed by the laws of the State of Texas, without regard to its conflict of laws rules, and the courts of the State of Texas will have jurisdiction over any dispute.

Changes to these terms

We may update these terms. The date at the top of this page shows when they last changed. The terms in force when your seat is confirmed are the ones that apply to that booking.

Common questions about these terms

Does submitting the application book me a seat?

No. Submitting the form starts a conversation, not a booking. We review applications and may accept or decline any of them for any lawful reason, including that a class is full or that the training is not a fit. Your seat is confirmed when we confirm it to you and payment terms are agreed.

What does the $5,000 seat include?

Three days of instruction, the certification, a water testing kit, all course materials, and lunch each day. Travel and lodging are not included. Team pricing starts at three seats from the same company and is agreed on a call.

Is the HALO Certified Water Quality Expert credential a licence?

No, and it does not replace one. It does not authorise you to perform plumbing work and it does not change any state or local licensing, registration, permit or continuing education requirement that applies to you. It is also not a substitute for a trade association credential you already hold.

What happens if you cancel or reschedule a class?

We may reschedule or cancel a class, for example if minimum enrolment is not met or for circumstances outside our control. If we cancel a class you have booked, we will offer you a seat at another date or refund what you paid us for that seat.

Can I cancel, move to another city, or send someone else in my place?

Before you pay, we confirm to you in writing what applies to your booking if any of those happen. Those written terms govern your booking. If you have already booked and are not sure where you stand, email [email protected] and we will tell you.

Are the revenue figures on this site a guarantee?

No. Every financial figure published here, including the revenue per truck calculator and the $300,000 page, is an illustration built from stated assumptions, and every assumption is shown on the page so you can substitute your own. Buying a seat does not cause revenue.

Roger Wakefield, Texas Master Plumber and owner of Roger Wakefield, LLC

Written by Roger Wakefield, Texas Master Plumber

Owner of Roger Wakefield, LLC, which runs the HALO Water Tour. Published 27 August 2026. Questions about these terms go straight to him at [email protected].

Contact us

Roger Wakefield, LLC

2813 Sachse Rd, Wylie, TX 75098, United States

[email protected]

866-884-3872

HALO Water Tour

Roger Wakefield, LLC

2813 Sachse Rd
Wylie, TX 75098
United States

866-884-3872

[email protected]

The Tour

Class dates Carlsbad, October 27-29 Dallas, November 3-5 Carlsbad water quality Dallas water quality Apply for a city Book a fit call

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Owners and general managers Revenue per truck calculator Water treatment profit margin The three-day curriculum About Roger Wakefield

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